![]() ![]() ![]() If anti-virus or firewall applications are installed, make sure that Rosetta Stone files and folders are added to the exclusion list. Click LAN Settings and ensure that the Automatically detect settings option is selected.If this is not satisfactory, or if you are using a third-party antivirus with a firewall component, you must completely uninstall the security component and remove any remaining files to ensure that Rosetta Store is not affected. Just right click on it and see if you can find an option that disables real-time protection. If you select the first option (disable real-time protection), you can generally do this directly from the icon in the status bar of the AV solution. If this scenario applies, you have two solutions: you can turn off real-time protection while using Rosetta Stone, or completely uninstall a third-party suite. For example, a system-level firewall or a full antivirus, an overprotective suite may block connections for which the Rosetta Stone application must function properly. If you are using a third party security suite, e.g. Step 3 : Click on Repair All to correct all issues.ĭisable or Uninstall Third-party Antivirus Programs.Step 2 : Click Start Scan to find out what issues are causing PC problems.Step 1 : Install PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista).This software will help you fix your PC problems and prevent others from happening again: Furthermore, this tool detects and removes common computer errors, protects you from loss of files, malware, and hardware failures, and optimizes your device for maximum performance. We highly recommend that you use this tool for your error. If the status is already set to Start, click the Restart button.(Or right-click on Rosetta Stone Daemon and choose Start.) If not started (status = stopped) in the left part of the box, click on the blue link “Start service”.Check the status column to make sure it is “started”.Or go to Start, Settings, Control Panel, Administrative Tools and Services. Type “services.msc” (without the quotation marks). ![]() You can try these steps to solve the problem. Then make sure that the correct hour and minutes have been selected.Ĭheck that the RosettaStoneDaemon Service has Started.Choose an appropriate month, date and year.Otherwise, click the Change Date and Time button to make changes.Make sure the date and time displayed are correct.Make sure that the Automatically set clock for daylight saving time option is also selected.Otherwise, click the Change Time Zone button to make the appropriate changes.Make sure that the time zone shown matches your current location.If you are sure that your computer meets the minimum requirements, continue with the next possible solution.Minimum screen resolution: 1024 x 768 screen resolution.Processor: 2.33 GHz or faster x86 compatible processor OR 1.6 GHz or faster Intel® Atom ™ processor for netbooks.Software: Internet Explorer 11 + Latest version of Adobe Flash Player.Operating system: Windows: Windows 7, Windows 8, Windows 10 or higher.Here are the PC hardware and operational requirements: The minimum specifications supported by the programs are extremely low: you should have no problem running the program if you have brought your computer with you in the past 6-7 years. If this problem occurs on a very old PC configuration, the Rosetta Stone application may crash because the minimum requirements are not met. Review of Rosetta Stone Minimum Requirements Disable or Uninstall Third-party Antivirus Programs.Check that the RosettaStoneDaemon Service has Started.Review of Rosetta Stone Minimum Requirements. ![]()
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